ECM Decision Processes - Who's Involved and What Are the Issues?
sponsored by SAP America, Inc.

While AIIM research indicates that 73% of organizations have a strategy to provide employees a single, integrated view of all information assets, the different approaches and goals of departments and executives are often quite varied, particularly when it comes to:

  • Line-of-Business (LOB)
  • Records and compliance
  • IT

This paper explores how different organizations tackle IT decision-making, in particular ECM decisions. It also reveals the results of a survey of ECM decision makers, and the implications and recommendations for the above three stakeholders.

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