This resource is no longer available
ECM Decision Processes - Who's Involved and What Are the Issues?
While AIIM research indicates that 73% of organizations have a strategy to provide employees a single, integrated view of all information assets, the different approaches and goals of departments and executives are often quite varied, particularly when it comes to:
- Line-of-Business (LOB)
- Records and compliance
This paper explores how different organizations tackle IT decision-making, in particular ECM decisions. It also reveals the results of a survey of ECM decision makers, and the implications and recommendations for the above three stakeholders.