sponsored by IBM
Posted:  21 May 2012
Published:  01 May 2012
Format:  PDF
Length:  6  Page(s)
Type:  White Paper
Language:  English

Forward-thinking CIOs are recognizing the need for a smarter approach to commerce that puts the consumer at the core of all business processes. Through this exclusive resource, uncover commerce techniques and technologies CIOs can utilize to better understand their customers by getting a complete view of their expectations and demands, and how optimizing the supply chain can reduce the bottlenecks that lead to unhappy customers.

Business Management | Business Process Management | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | IT Management

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