Energy and utility companies are no different than anybody else. Managing tools and business processes in a more efficient, effective way is always an issue.
Utilities rely on a handful of time-consuming, manual process and disparate systems, including asset and contract management, customer service, maintenance, permit applications and everything in between. Collaboration between these systems and procedures is pivotal.
This paper outlines a simple approach to unifying utilities' information, processes and people to gain a 360-degree view of contracts, work orders, permits, change orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs, minimize waste and elevate efficiency.
Read this now to learn more about an advanced case management strategy that can make your organization smarter, better integrated and prepared for the future.