In the words of US sociologist Charles Perrow: “Productivity depends more on technological changes and economy of scale than on human efforts.”

Mass production is the key to unlocking IT’s productivity. And in the context of IT operations, cloud services providers and internet companies such as Google and Amazon are already benefiting from economies of scale, standardisation and automation.

This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department.

Contents:

• Unlock IT’s productivity potential
• Tools for IT service management
• Managing application development
• Does IT need its own ERP?

Click on the button below to download this report