By Dr Brian Sutton and Dr Robina Chatham.
How do I deal with a boss who has an alien communication style ?
In the words of George Bernard Shaw, ‘The biggest problem with communication is the illusion that it has been accomplished.’
Effective communication between boss and subordinate is essential. If you and your boss are not communicating effectively, you will be wasting a lot of time attempting to deliver what you ‘think’ your boss wants, inevitably to find our assumptions are fundamentally flawed.
One of the things we hear most from managers when coaching them is:
Often when I come out of a meeting with my boss, I realise that I have no idea what they want me to do. Yet when they asked me if I understood, I said yes ! Sometimes after the meeting, I have asked others who were at the meeting if they know what they are supposed to be doing, and they shake their heads and say they have no idea.
The consequences of this sort of miscommunication will be annoyance and disappointment on behalf of your boss and resentment and frustration on your side. Both of you will lose credibiilty in the eyes of each other, relationships will become strained and both of your reputations will suffer.
Help is at hand with this practical guide taken from the management book 30 Key Questions that unlock management. How do I …?
This guide gives practical tips on how to understand and respond to your boss' communication style.
Click on the button below to download this guide.
This guide is taken from the book 30 Key Questions that unlock management. How do I …? by Dr Brian Sutton and Dr Robina Chatham. Copies of the book are available here.