What if you could have a technical consultant, working for you at no cost, who walks you through the seven most important steps to take to manage a business-critical cloud with confidence? What if he also handed you a playbook detailing the highlights of the most critical pitfalls to avoid no matter what stage your current cloud initiatives are in? Well, that’s exactly what this white paper does, all in a crisp, concise, easy-to-understand format that features a real-world cased study defining the best practices to take when adapting your people, processes, and tools to the challenges of running a cloud.