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sponsored by Global Knowledge
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Posted:
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13 Apr 2012
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Published:
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13 Apr 2012
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Format:
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PDF
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Length:
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13
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Discover how a gap analysis can help your organization quickly identify areas where the reality and long-term vision are diverging and provide the momentum needed to start adopting service management best practices. This essential resource describes what a gap analysis entails, the methodology, a phased approach to delivering a gap analysis, as well as the expected benefits, including:
- Clarifing which part of ITIL should come first
- Identifing what an organization does well
- Communicating the vision
- And more
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BROWSE RELATED
RESOURCES
Best Practices | CIOs | IT Auditing | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Systems | ITIL
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View All Resources
sponsored by Global Knowledge
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