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Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM)

Cover

This white paper explores the many benefits of Serena Service Manager, and IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.

Vendor:
SERENA Software, Inc.
Posted:
03 Apr 2012
Published
03 Apr 2012
Format:
PDF
Length:
17 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.