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Getting it Right: Seven Steps to Right Channeling Customer Interactions

Cover

In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time, via the channel of their preference. A Joint Whitepaper from IntelliResponse and Oracle.

Vendor:
Oracle Corporation
Posted:
01 Mar 2012
Published:
01 Mar 2012
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.