Application delivery solutions are often underutilized and not well-understood in many IT organizations. According to research by Gartner, up to three-quarters of IT organizations that have deployed advanced application delivery controllers (ADCs) use them only for basic load balancing. When faced with performance or availability challenges, these organizations often overlook the already-deployed ADC, because it was purchased to solve basic server load balancing and is typically controlled by the network operations team. By fostering cross-discipline teams to tackle end-to-end application performance challenges and skills development of key resources, IT leaders can significantly improve the deployment and operations of many applications.  In this report, Gartner outlines three phases to help IT organizations deliver better application performance.