sponsored by Infor CRM
Posted:  08 Feb 2012
Published:  07 Feb 2012
Format:  PDF
Length:  6  Page(s)
Type:  eGuide
Language:  English

Industry-wide, organizations are searching for ways to use social channels to improve customer loyalty programs. Many are finding that they need the right tools and plans in place to improve their customer relationship management (CRM) strategy in an effective and measurable way.

It takes a well-thought out plan to successfully engage, retain and compile Facebook "likes." This tip guide from SearchCRM.com highlights ways to efficiently deliver additional value to customers via social media. Read on now to learn expert tips for interacting with your customers through Web 2.0.

CRM | CRM Best Practices | Customer Interaction Services | Customer Loyalty | Customer Satisfaction | Customer Service | Social Networking | Web 2.0

View All Resources sponsored by Infor CRM

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