sponsored by Infor CRM
Posted:  07 Jul 2012
Published:  08 Feb 2012
Format:  PDF
Length:  5  Page(s)
Type:  eGuide
Language:  English

Companies seeking to move beyond the experimental phase of social CRM should align the next project with corporate goals and set it up as a true social engagement instead of simply maintaining a social presence, according to the recently released Gartner 2011 Magic Quadrant for Social CRM.

This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM.

CRM | CRM Best Practices | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Online Marketing | Social Networking | Web 2.0

View All Resources sponsored by Infor CRM

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement