sponsored by Infor CRM
Posted:  08 Feb 2012
Published:  07 Feb 2012
Format:  PDF
Length:  6  Page(s)
Type:  eGuide
Language:  English

Gartner analysts said the evolution of customer relationship management (CRM) will require marketers to pay close attention to social computing, mobile and customer analytics. With that said, Gartner has some strategic predictions for the market.

This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social CRM market and how it will continue to evolve in the next three years.

CRM | CRM Best Practices | Customer Interaction Services | Customer Satisfaction | Mobile CRM | Social Networking | Web 2.0

View All Resources sponsored by Infor CRM

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