Yahoo, Amex talk up different customer service approaches

Yahoo, Amex talk up different customer service approaches

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American Express and Yahoo Inc., claim to be spending less than in the past on their customer relationship management (CRM) efforts, but have managed to improve their customer service. How?

Read this tip guide to learn from industry leaders and discover how you can streamline your business' CRM strategies.

Vendor:
Infor CRM
Posted:
24 Jan 2012
Published:
24 Jan 2012
Format:
PDF
Length:
4 Page(s)
Type:
eGuide
Language:
English
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