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Legacy Tools: Not Built for Today's Helpdesk
Today’s workplace includes branch employees, teleworkers and mobile workers – all of who access information and communication from a variety of devices. If these workers and communications methods have changed, why haven’t your helpdesk tools?
Access this whitepaper to explore the challenges of a remote and mobile workforce and why legacy tools aren’t efficient. Also view the best practices in choosing helpdesk support tools to meet the needs of all your employees while being cost-efficient.