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Top 5 Ways to Make IVR Work For You and Your Customers

Cover

Interactive Voice Reponse (IVR) systems are becoming more popular for customer service and their interaction abilities are getting much more advanced. Many organizations are starting to use them in place of actual agents, but before your business makes a huge transition, read this white paper to learn five tips and challenges of IVR technologies.

Vendor:
inContact
Posted:
20 Jan 2012
Published:
18 Jan 2012
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.