Gartner's message is clear: Backup is broken. In the face of massive data growth, disruptive server virtualization technologies, and ever more stringent recovery service agreements, IT organizations are struggling with decades old technologies that are fundamentally incapable of dealing with the variety of today's data protection needs. Now, more than ever, a new approach is required.

This thought-provoking research report from Gartner is based on thousands of end user interviews and offers a roadmap toward rethinking data protection in ways that maximize value and meet business-critical needs.