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Case Study eBook: Achieving Business Agility with Decision Management

Cover

To achieve better everyday business results, organizations are turning to business rule management, or a combination of business rules and business events processing, to improve the timing and quality of the operational decisions that are driving key business processes and applications, such as claims processing, member enrollment, campaign management, payments processing, medical monitoring and customer care.

This e-book features 12 customer stories from a variety of industries and business use cases. Through these stories, you’ll learn how organizations are using the intelligent decision automation capabilities, provided by rules and events, for fully automated interactions, back-office decision support or to provide decision guidance for personal interactions with customers.

Vendor:
IBM
Posted:
01 Jan 2012
Published
28 Dec 2011
Format:
PDF
Length:
54 Page(s)
Type:
eBook
Language:
English

This resource is no longer available.