Organizations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organizations struggle to improve business productivity and find it hard to make changes in their systems quickly, despite a pressing need to do so. To succeed, these organizations need to move their thinking from processes and functions to decisions - they need to become decision-centric.

This white paper outlines the challenges and solutions associated with becoming decision-centric, including business agility, consumer demands, business control and much more.