The Total Economic Impact of CA Technologies’ Business Service Insight Solution

The Total Economic Impact of CA Technologies’ Business Service Insight Solution

Cover

A company's ability to meet service-level agreements (SLAs) is essential for optimal customer acquisition, satisfaction and retention.

In this commissioned study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for:

  • Data metrics
  • Automation
  • Performance monitoring
  • And more

The Total Economic Impact™ Of CA Technologies’ Business Service Insight Solution, a commissioned study conducted by Forrester Consulting on behalf of CA Technologies, July 2010

 

Vendor:
CA Technologies.
Posted:
08 Dec 2011
Published
07 Dec 2011
Format:
PDF
Length:
17 Page(s)
Type:
White Paper
Language:
English
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