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General Guidelines for Building Effective Service Catalogs
sponsored by Global Knowledge
Posted:  06 Dec 2011
Published:  06 Dec 2011
Format:  PDF
Length:  6  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Service catalogs are important for organizations adopting service management best practices. Unfortunately, service catalog projects can be risky and costly, and often fail to deliver their promised benefits. In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.





BROWSE RELATED RESOURCES
Best Practices | Cataloging (Information Management) | Customer Service | Document Management | ITIL | Knowledge Management

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