Choosing the right Web Content Management (WCM) solution requires more than an understanding of the content management capabilities needed to meet an organization’s requirements. Content management features – such things as a “What You See Is What You Get” editor, check in/out and version tracking, permissions, content workflow management – should be common offerings from every WCM vendor. This paper is designed to help decision makers think beyond WCM – to help you keep in mind content delivery needs for your organization that may not be apparent on first consideration.

From a process standpoint, this paper discusses the importance of decision team selection, especially
with getting IT buy-in, examines common business requirements for a WCM solution and concludes by
exploring budget and ROI considerations.