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IT Performance at the Crossroads
IT is facing more demanding requests to provide newer and flexible services to support business goals -- all in the midst of tough economic times.
As a senior IT executive, you are looking for a performance management system that will give you more control and insight over your technology investments. However, metrics are usually not considered when creating these systems. This paper is an overview of current performance management options and geared toward senior management.
Read on to learn about the most recent changes in management systems so you can get a better handle on your organization's costs and performance.