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By enhancing ‘knowledge work,’ DCM generates new value in the enterprise
sponsored by IBM
Posted:  21 Nov 2011
Published:  17 Nov 2011
Format:  PDF
Length:  7  Page(s)
Type:  eGuide
Language:  English
ABSTRACT:

Too often, discussions about case management in general—and dynamic case management (DCM) in particular—focus on the IT aspects. But to reap long-term, widespread benefits from DCM, it’s important to understand the business benefits and challenges as well.

 

 





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