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The 10 worst practices for Technical Support and how to overcome them

Cover

Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them.

Vendor:
NTR Global
Posted:
17 Nov 2011
Published
17 Nov 2011
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.