For a growing number of companies today, collaboration is no longer a "soft," nice-to-have concept—it’s an essential component for competitive differentiation.
In this e-guide, readers will learn:
* How collaboration and related approaches enhance dynamic case management.
* How collaboration empowers not just a company’s caseworkers (and other "information workers"), but its customers as well.
* How organizations can promote and support effective worker collaboration.
* How managers can provide effective governance for collaborative efforts.