Rethinking Manage Print Services (MPS)
How independent providers will reshape the MPS market
By Louella Fernandes (pictured) principal analyst and Clive Longbottom, service director, business process analysis, Quocirca.
Managed Print Services (MPS) have proven their value to businesses that have chosen a trusted partner to manage their print infrastructure.
Many organisations have recognised that MPS can help them become more agile, lower costs, support sustainability initiatives and improve the efficiency and productivity of their increasingly diverse and mobile workforce.
Although MPS has been widely adopted by larger enterprises, the emergence of independent MPS providers that offer vendor-agnostic, best-of-breed technology, software and services is promising to expand the penetration of MPS beyond the exclusive domain of large enterprises.
This channel provides an important role in delivering impartial assessment services and unbiased MPS recommendations.
Services such as multivendor break-fix, support and supplies replenishment enables organisations to protect existing hardware investments rather than moving immediately to a standardised print environment.
This paper outlines the need for MPS and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
Quocirca is a research and analysis company specialising in the business impact of information technology and communications.