In conducting the interviews with Microsoft customers, Forrester found that the Organization can achieve significant risk-adjusted benefits in the following areas: Overall this study concludes that the Organization achieved a three year net present value (NPV) of over $7 million; Co-authoring productivity benefits of over $3 million; OneNote productivity benefits of nearly $1 million; Elimination of third-party photo/video editing tools at a cost savings of over $34,000; Productivity gains associated with “can’t live without” features of Office 2010 of nearly$7 million.