sponsored by ComputerWeekly.com
Posted:  24 Oct 2011
Published:  24 Jun 2010
Format:  PDF
Length:  41  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

This research gathered opinion from IT decision makers in large companies with 250 or more employees in the UK, France and Germany; all companies use helpdesk software (excluding Numara products), and all respondents are at senior IT manager level or above.






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