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sponsored by ComputerWeekly.com
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Posted:
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24 Oct 2011
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Published:
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28 Jun 2010
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Format:
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PDF
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Length:
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11
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
IT service management is applicable to most enterprises, given the criticality of IT to modern business operations. In Ovum’s opinion, related management thinking and enabling technologies are both at a high level of maturity, with ITIL adoption in particular continuing to gain a foothold in enterprise IT organizations worldwide as over 20,000 people per month gain the ITIL Foundation Certificate.
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BROWSE RELATED
RESOURCES
ITIL | Service Level Management
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View All Resources
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