In February 2009, Quocirca interviewed 800 individuals across 8 geographies for their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in respondents’ understanding of EPM basics. However, much remains to be done, and the overall increase in the EPM sub-indices does not mean there is room for complacency. Awareness of how EPM can help an organisation is growing - however, the capability to use EPM processes still leaves much to be desired.