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sponsored by ComputerWeekly.com
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Posted:
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21 Oct 2011
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Published:
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25 Feb 2011
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Format:
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PDF
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Length:
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12
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
This trend also reflects a fundamental shift from predominantly company-customer interactions to customer-customer interactions that influence company-customer relationships. It therefore becomes imperative for companies to have a sound Social Media customer engagement strategy.
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BROWSE RELATED
RESOURCES
Business Communications | Business Consulting Services
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View All Resources
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