The technology world around us is changing rapidly. Keeping up has become tougher for managers and supervisors at distribution companies. Today's economy has focused limited information technology resources on immediate results, not research or long term strategy. In this environment, an understanding of how to apply new technologies for up-and-coming management is very worthwhile.

This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.