Data volumes are growing fast – not just internally with the pressure to store more data, whether about customers, suppliers or to meet compliance regulations, but externally as well with the explosion in social media where information is exchanged that can sink or float an organisation’s reputation. Tapping into this data and making it usable for real-time decision-making is vital for any organisation’s success, but building the IT infrastructure to support that analysis and putting information at employees’ fingertips is not an overnight task.