Many companies rely on operational systems that are largely passive. But what if you could make your systems active participants in optmizing your business?

In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value. Discover how to integrate operational and analytic technologies to create systems that are more agile, analytics and adaptive. Also, view case studies to learn how to combing technologies such as predictive analytics, optimization, and business rules to improve customer service, reduce fraud, and drive growth.