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The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010
sponsored by Microsoft
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Forrester evaluated 18 leading customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of large organizations. Some of the suites highlighted include: Oracle, Siebel, SAP, CDC Software, Microsoft, Oracle CRM On Demand, RightNow Technologies, salesforce.com, Oracle E-Business Suite (EBS) CRM, Oracle PeopleSoft, Enterprise CRM, Chordiant Software, Pegasystems, Sword Ciboodle, Maximizer Software, NetSuite, SageCRM, Sage SalesLogix, and SugarCRM, FrontRange Solutions, a Contender vendor. See how each software weighs in and learn what are the best fits for your needs.
(THIS RESOURCE IS NO LONGER AVAILABLE.)
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Available Resources from Microsoft
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