sponsored by IBM
Posted:  10 Oct 2011
Published:  30 Jun 2011
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English

This white paper describes five cost reduction strategies, supported by concrete examples of government agencies that have improved quality of services to citizens while cutting costs. You'll read how:

* New York State Department of Taxation and Finance saved more than US$889 million over the past five years thanks to the IBM Tax Audit and Compliance system, while processing refunds faster.

* City of Madrid reduced emergency response time by 25% by combining information from various sources and improving process management.

* Social services agencies streamlined eligibility determination and benefits calculation while reducing improper payments.

Application Infrastructure | Business Process Management | Business Process Management Software | Cloud Management | Enterprise Asset Management Software | Governance, Risk, Compliance (GRC) | SOA

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