Five Ways to Reduce Costs and Drive Higher Efficiencies in Government

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This white paper describes five cost reduction strategies, supported by concrete examples of government agencies that have improved quality of services to citizens while cutting costs. You'll read how:

* New York State Department of Taxation and Finance saved more than US$889 million over the past five years thanks to the IBM Tax Audit and Compliance system, while processing refunds faster.

* City of Madrid reduced emergency response time by 25% by combining information from various sources and improving process management.

* Social services agencies streamlined eligibility determination and benefits calculation while reducing improper payments.

Vendor:
IBM
Posted:
Feb 8, 2021
Published:
Jun 30, 2011
Format:
PDF
Type:
White Paper
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