Expert tips for using text analytics to improve CRM

Expert tips for using text analytics to improve CRM

Cover

Text analytics tools have grown in both functionality and popularity. Experts say that they offer the ability to get a better handle on unstructured content and hold a great deal of promise for business users.

In this expert e-guide, you'll learn key features of text analytics, including:

  • Best practices to connect with others
  • The benefits of text analytics tools
  • Tips for using it to solve problems
  • And how to understand the accuracy of the software.
Vendor:
IBM
Posted:
29 Sep 2011
Published:
29 Sep 2011
Format:
PDF
Length:
9 Page(s)
Type:
eGuide
Language:
English
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