Business process platforms provide development and runtime environments to improve and automate a wide range of processes and support advanced use cases around orchestration, process interoperability, end-to-end process monitoring, and event-driven process management. That means business process platforms are capable of combining people- and system-centric use cases.

Enterprises adopting business process management (BPM) software have wide-ranging needs, from highly dynamic task management to complex, high-volume processing with a focus on straight-through automation and the ability to rapidly detect exceptions.

This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios.