sponsored by IBM
Posted:  27 Sep 2011
Published:  27 Sep 2011
Format:  PDF
Length:  8  Page(s)
Type:  eGuide
Language:  English
ABSTRACT:

Analytics has become the key to customer understanding and satisfaction, especially in the airlines industry. Airlines are tasked with collecting a vast amount of data from numerous cities and states to improve customer service and reduce the bottom line.

In this e-guide you'll learn how two top airlines implemented and leveraged predictive analytics to analyze customer feedback and increase satisfaction.






BROWSE RELATED RESOURCES
Business Intelligence | Customer Service | Data Analytics | Data Warehouses | Predictive Analytics | Text Analytics

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