Gartner research report on Cloud Services Brokerages
sponsored by Intel

A cloud services brokerage (CSB) is a type of service provider that plays an intermediary role in cloud computing. CSBs make it easier, safer and more productive for companies to navigate, integrate, consume, extend and maintain cloud services, particularly when they span multiple, diverse cloud services providers. This research defines CSBs and outlines the capabilities that are needed to successfully intermediate cloud services.

Key Findings:

  • A CSB is defined in terms of a business model, deliverables, providers, functions and technology enablers.
  • CSBs will not always be required, but will play a crucial role in cloud services consumption when they deliver enough value to justify their role as intermediaries.
  • Cloud services consumers will benefit from the value-added intermediary role of CSBs, but should expect a certain degree of risk when adopting early-to-market CSB offerings.
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