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Accelerating Unified Communications With an Enterprisewide Architecture
For most organizations, VoIP and UC adoption is a matter of when, not if. The productivity benefits of UC are undeniable, but the complexity and unknown costs can overwhelm an IT department and eliminate many of the benefits. To combat these problems, UC needs to be thought of as a centrally deployed, standards-based software platform built on loosely coupled services, similar to an organization’s Web platform.