sponsored by AT&T Corp
Posted:  21 Sep 2011
Published:  21 Sep 2011
Format:  HTML
Length:  1  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Transforming your contact centerr can be a daunting task. Things may seem to run smoothly now.  Sure you might have a few bumps along the way, but it just works. However, have you taken a look at how much your network is costing your company? Voice and data are totally separate, disparate networks that may have several vendors and they take a team to manage.  Looking at it from this perspective, is it REALLY “just working?”






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