ebizQ.net Tip Guide: Pitfalls to avoid in your case management strategy

ebizQ.net Tip Guide: Pitfalls to avoid in your case management strategy

Cover

Dynamic case management (DCM) is one tool within the broad framework supporting organizational change and performance improvement. DCM can provide many benefits for financial organizations, including more efficient processes, a better-informed workforce, improved ability to meet business goals, and most importantly, better customer satisfaction.

This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on the best practices and pitfalls in DCM adoption.

Vendor:
IBM
Posted:
16 Sep 2011
Published:
16 Sep 2011
Format:
PDF
Length:
6 Page(s)
Type:
eGuide
Language:
English
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