sponsored by IBM
Posted:  16 Sep 2011
Published:  16 Sep 2011
Format:  PDF
Length:  8  Page(s)
Type:  eGuide
Language:  English

More than 90% of banks and investment services firms currently use business process management (BPM) technologies, with dynamic case management (DCM) tools being among the most popular. DCM can provide many benefits for financial services organizations, including efficient processes, a better-informed workforce, improved ability to meet business goals, and ultimately, better customer satisfaction.

This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on best practices and pitfalls in DCM adoption.

Business Process Management | Customer Service | Data Management | Data Profiling | Data Quality | Financial Industry Organizations | Financial Services Industry | Fraud Protection

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