Today’s businesses are driven to increase their competitiveness by reaching their own employees in different ways and embedding their services and products into customers’ lives. Because of this, employees are becoming increasingly dispersed, empowered, media savvy, and mobile in order to support their customer’s needs.

In a commissioned study conducted by Forrester Consulting on behalf of Blue Coat Systems, the following infrastructure and operation teams are:

• Building out traditional WAN optimization to support increased demand
• Being driven to change their application optimization strategy

• Looking for cloud solutions that can coordinate, control, and optimize applications