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IT Service Excellence

Cover

Without a lifecycle-based approach, it is difficult for companies to achieve high performance. This white paper describes the correlation between IT service excellence and high performance and recommends a strategy for reducing spending, increasing availability, and improving agility. Learn more about this service-oriented technique as well as new management capabilities you can leverage, including automation, assurance, and more.

Vendor:
BMC-Accenture
Posted:
11 Aug 2011
Published:
11 Aug 2011
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.