sponsored by CA Technologies.
Posted:  25 Jul 2011
Published:  25 Jul 2011
Format:  PDF
Length:  5  Page(s)
Type:  Case Study
Language:  English

Because mainframes support many critical business functions, poor management of these systems can result in downtime, which puts the reputation of a company at risk. This success story explains how simplifying mainframe management enabled one company to ensure continued customer loyalty and satisfaction. Learn about a solution that helped them accomplish this goal and the key benefits it delivered.

Customer Loyalty | Customer Satisfaction | Customer Service | Downtime | Mainframe Computers | Mainframe Server Hardware | Service Level Management | SLA

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