sponsored by Vitria Technology, Inc.
Posted:  16 Jul 2011
Published:  14 Jun 2011
Format:  PDF
Type:  Presentation Transcript
Language:  English
ABSTRACT:

This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.






BROWSE RELATED RESOURCES
Business Process Automation | Business Process Management | CRM | Customer Interaction Services | SOA | Telecommunications Systems | Utilities Industry

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