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Healthcare Case Study: How HealthNow Built a Streamlined Member Enrollment Process with Business Rules
Like many organizations in the healthcare industry, HealthNow is confronting difficulties from multiple legacy systems, manual and disjointed processes and changing customer demands, and it appeared that integrating these systems and demands would be a very costly endeavor.
But HealthNow resolved this situation by implementing a member enrollment system based on business process management (BPM) and business rules management systems (BRMS). Access this resource to learn how HealthNow created an enhanced service oriented architecture with:
- Reduced enrollment and administrative costs
- Increased IT collaboration with other departments
- Comprehensive audit trails
- And more